The Benefits Analyst position will have the opportunity to contribute to a wide variety of complex activities involving the associate benefit plans and programs. Using analytical, organizations and communication skills, this position is responsible for providing subject matter expertise on health and welfare benefit plan administration, compliance, vendor management, reporting and associate communication and education. The position will also conduct research and data analysis regarding various aspects of the plans, identify and develop process improvements, and implement programs accordingly. The successful candidate should have the ability to multi-task assignments, projects, and daily responsibilities with accuracy and high level of comfort working with associates at all levels.
Supports the day-to-day administration and operation of the associate health and welfare benefit plans, including: medical, dental, vision, wellness, life and accident, short- and long-term disability, HRA, FSA, EAP, and other voluntary benefits.
Monitors and ensures the legal compliance of the benefit plans by working with vendors and legal counsel.
Manages relationships between the benefit vendors and the organization.
Recommends contemporary, locally competitive and value-based associate benefit programs by benchmarking industry and employment trends, examining and evaluating best practices, tracking legislation, and estimating cost impacts to the organization and associates.
Leads efforts to implement or enhance benefit programs; facilitates the testing and troubleshooting of data feeds to and from external or internal systems, collaborating with internal technical resources as well as external vendors.
Explains associate benefits by conducting meetings, preparing written and graphic explanations, and responding to requests; provides technical research, plan interpretation and educational support to human resources staff.
Resolves complex claim and administrative issues.
Collects, analyzes, and summarizes associate benefit data and trends; responsible for providing financial metrics and cost analysis.
Develops, maintains and improves benefit operational processes through automation, work elimination, and process re-engineering.
Supports the annual open enrollment process, including but not limited to: communications to human resources; plan setup with HRIS and vendors; planning and coordination of on-site Benefit Fairs; and evaluating and updating plan documents, summary plan descriptions, and vendor contracts and amendments.
Assists in the development and review of associate benefit communications to ensure proper legal disclosure, associate understanding of benefit provisions and associate appreciation of benefit value.
Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
Performs other duties as assigned.
Bachelor's degree in Human Resources, Business, or related field of study
Professional certification in HR, Benefits and/or Compensation
4-5 years of progressive experience in Human Resources, with at least 3 years of relevant benefits experience
Prior benefit administration experience including research, analysis, design, communication, implementation, enrollment, system requirements and vendor management
Knowledge, Skills and Abilities:
Knowledge of health and welfare benefit plans, administration, and regulations to include ACA, ERISA, HIPAA, etc.
Demonstrated ability to analyze issues, determine appropriate solutions and resolve sensitive issues with a sense of urgency
Demonstrated excellence in customer service
Strong organizational skills; demonstrated ability to manage multiple, simultaneous projects
Demonstrated process improvement and project management capability
Demonstrated verbal and written communication skills
Demonstrated ability to adapt to change while consistently meeting deadlines
Demonstrated ability to use good judgment and discretion with highly confidential and sensitive information.
Strong initiative, creative thinking and problem solving skills
Strong analytical skills and financial acumen
Ability to foster teamwork and collaboration
Ability to direct vendors and consultants and maintain productive relationships
Applied skills in database, spreadsheet and data reporting
We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable.
Inspired by our faith,
•We will be distinguished as the premier person-centered health system and trusted partner.
•We will share accountability with clinicians and other stakeholders to coordinate care across all settin...gs and improve access, quality, health outcomes, and affordability.
•We will grow as community-based health networks to serve more people in partnerships with others who share our vision and values.
Caring Spirit - We honor the sacred dignity of each person.
Excellence - We set and surpass high standards.
Good Humor - We create joyful and welcoming environments.
Integrity - We do the right thing with openness and pride.
Safety - We deliver care that seeks to eliminate all harm for patients and associates.
Stewardship - We are accountable for the resources entrusted to us.